Every home has a different lockbox code and gate hassle.
Property profile with access notes that auto-attach to every vendor brief.
For single-family portfolios
Fifty homes across town, run from one desk.
Single-family portfolios have a different problem from multifamily: every home is a different vendor pool, a different access pattern, and a different owner. Repair Round keeps you out of the truck and at the desk.
Your team reviews urgency, dispatch, approvals, messages, and completion.
Responsibilities and handoffs
Move from friction to a named next step.
Vendors only cover certain ZIPs.
Vendor coverage area filtering so you don't dispatch a Hillsboro plumber to Gresham.
Owners want updates per home, not per portfolio.
Per-property owner threads — each owner sees only their home.
Tenants want to text, not call.
SMS intake with auto-extracted unit and category.
Daily flow
A workflow built for this role.
- 01
Onboard the home
Address, owner, access notes, preferred vendors per trade.
- 02
Capture requests by SMS
Tenant texts the line, request lands with the right home attached.
- 03
Dispatch a covered vendor
Coverage filtering plus recent response time for that ZIP.
- 04
Notify the owner
Per-home thread with photos, scope, and approval if needed.
- 05
Update the tenant
AI-prepared reply ready to send when the vendor confirms.
- 06
Close and capture
Photo, invoice, and the home's history is updated.
Operational outcomes
What becomes easier to hand off.
- One inbox across every home, no per-property logins
- Vendor coverage and access details on every dispatch
- Per-home owner threads — clean, separate, shareable
- SMS intake that works for tenants who hate portals
- Per-home cost and recurring-issue reporting
Keep the handoff visible