The product

One visible repair cycle, from first report to reviewed completion.

Repair Round prepares the details, decisions, and messages that keep work moving. Your team approves urgency, dispatch, owner requests, tenant updates, and resolution.

Start your first round Book a workflow review

Reported

Clarified

Triaged

Approved

Assigned

Scheduled

In Progress

Completion Review

Resolved

01 / Smart Intake

Clarify the request without losing the tenant’s words.

Keep the original message beside the structured request, missing details, evidence, owner, and next action.

Review remains required before the next consequential action.

MR-2048 · UNIT 4B

Leak beneath kitchen sink

Supply line is dripping into the cabinet when the faucet runs.

Triaged

Reported

Clarified

Triaged

Approved

Assigned

Scheduled

In Progress

Completion Review

Resolved

Owner: Maya · Maintenance desk
Next action: Approve vendor brief
Blocker: Access window needed
Time open: 2h 18m

02 / Urgency Engine

Prepare the urgency decision for human review.

Safety flags, evidence, and the reason for the suggested priority stay visible before a person confirms the stage.

Review remains required before the next consequential action.

Daily Maintenance Brief

Today’s repair queue

15 open

Urgent

Active leak and no-heat request

Waiting

Owner, tenant, or vendor response

Ready

Reviewed work ready to move

Blocked

Missing access or evidence

03 / Work Order Builder

Prepare complete work before dispatch.

Scope, access, evidence, trade, schedule, and approval state travel together. Your team reviews the brief before it leaves.

Review remains required before the next consequential action.

WO-1245 · PLUMBING

Repair supply-line leak

123 Maple Street · Unit 4B

Vendor ready

Access: Lockbox 4471 · tenant home after 5 PM
Evidence: 3 intake photos · cabinet dry-down required
Trade: Licensed plumbing
Schedule: Tuesday · 5–7 PM window
Approval: Scope reviewed · dispatch pending

Team review required before dispatch

04 / Vendor Matcher

Compare the operational fit, then choose.

Trade, coverage, availability, and response history support the recommendation. Dispatch remains a team decision.

Review remains required before the next consequential action.

Cascade Plumbing

Trade match · coverage confirmed · recent response 38m

Suggested

05 / Approvals and updates

Keep the decision and communication on the repair record.

Owner requests and tenant messages remain editable drafts until the responsible person approves and sends them.

Review remains required before the next consequential action.

Owner decision pendingOA-092

Replace water heater · Unit 5C

Estimate: $1,240
Tenant impact: No hot water until replacement
Risk of delay: Weekend scheduling may be lost

Draft · not sentSMS

Update for Jordan · Unit 5C

We have the replacement estimate and are waiting for owner approval. Your request remains open, and we’ll send the appointment window as soon as the decision is recorded.

Review and edit before sending

06 / Pattern Watch

Trace repeat work through linked evidence.

Review related requests and work orders before approving a broader inspection or preventive repair.

Review remains required before the next consequential action.

Pattern Watch · Building B

Three related moisture reports in 41 days

Review pattern

Aug 08 · Unit 2B · condensate line cleared
Aug 29 · Unit 3B · ceiling stain inspected
Sep 17 · Unit 4B · moisture reported

Suggested next action: review linked work orders and approve a shared-system inspection.

What stays connected

Dense operational context without a decorative dashboard.

Current stage, assigned owner, next action, blocker, and elapsed time

Original intake, evidence, urgency reason, and work-order draft

Vendor suggestion, communications, approval state, and repair history

Completion evidence and resident confirmation before resolution

See your repair cycle with every handoff visible.

Start your first round