Insights
Using Pattern Watch
Some problems come back. Pattern Watch connects the repair history so your team can review the evidence and decide what needs a broader response.
What it looks for
Pattern Watch groups historical requests by unit, property, and category. When it finds a repeat pattern, it raises an alert for team review.
Where to find it
Open Pattern Watch. Each alert shows:
- The pattern in plain English
- Number of related requests
- Severity (low / medium / high)
- A recommended next step (e.g. "Inspect supply line under the kitchen sink")
What to do with an alert
From the alert you can:
- Open the related requests in one click
- Create a preventive work order from the recommendation
- Mark the alert resolved with a note
- Snooze for 30 / 60 / 90 days
Keeping it useful
Pattern alerts depend on consistent category data. When you accept or correct a suggested category, future grouping uses that reviewed record.
Still stuck?
Email a real person on the Repair Round team and we'll get back to you.