Patterns
Spotting recurring property issues
The third call about the same drain isn't a coincidence. It's a capital plan trying to surface.
Three signals worth tracking
- Same unit, same trade, three times in twelve months.
- Same building, same system, across multiple units.
- Same vendor, repeated callbacks within thirty days.
What to do about it
Flag the pattern, brief the owner with a short note, and propose a preventive scope. Most of the time it's cheaper than the next three repairs.
Run this in Repair Round.
The intake, triage, and update workflow built in.